CANCELLATION& REFUND POLICY

Cancellation Policy

We understand that life can be unpredictable, and sometimes plans change. To ensure that all our clients have the best experience possible, we have established the following cancellation policy:

1. Cancellation Notice:  

   We kindly ask that you provide us with at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients seeking our services.

2. Cancellation Fee:  

   If you cancel or reschedule your appointment with less than 24 hours notice, a cancellation fee of $20 or more may be charged to the card used to secure your booking.

3. No-Show Policy:  

   If you do not arrive for your scheduled appointment (no-show), we reserve the right to charge the full amount of the scheduled service to your account.

4. Emergency Situations:  

   We understand that emergencies happen. If you have a genuine emergency preventing you from attending, please call or email us, and we will do our best to accommodate your situation. Phone number will be provided at time of booking.

5. Confirmation Reminders:  

   As a courtesy, we send out appointment reminders via email. Please ensure your contact information is up-to-date when booking.

Your understanding helps us provide top-notch service to all our clients. Thank you for your cooperation, and we look forward to seeing you soon!